Snap Doc & Ask Privacy Policy

Snap Doc & Ask Android App Privacy Policy

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Snap Doc & Ask Privacy Policy

At Snap Doc & Ask, we are committed to protecting your privacy and ensuring that your personal data is handled with care. This privacy policy explains how we collect, use, and share your data when you use our app.

What Data We Collect

  • Camera Access: We require access to your device's camera to capture images of printed text for OCR processing.
  • Image Data: We do not store the images you capture using our app for the purpose of text recognition and chat history.
  • Chat History: We store your chat history, including questions and answers, to provide you with a record of your interactions.
  • Authentication Data: We collect your authentication credentials (e.g., username and password) to ensure secure access to your chat history.
  • Device Information: We collect device information such as device type, operating system, and app version to improve our app's performance and provide better support.

How We Use Your Data

  • Text Recognition: We use the captured images to perform OCR processing and convert printed text into digital text.
  • Chat Feature: We use your chat history to provide you with a record of your interactions and may use it to improve our language models for better question answering.
  • Authentication: We use your authentication credentials to ensure secure access to your chat history.
  • Analytics: We use device information to analyze app performance, identify areas for improvement, and provide better support.

How We Share Your Data

  • Google ML Kit: We use Google ML Kit for OCR processing, which may involve sharing image data with Google.
  • Language Models: We use large language models to answer your questions, which may involve sharing your chat history with our language model providers.
  • Authorized Personnel: We may share your data with authorized personnel, such as our developers and support team, to provide you with better support and resolve any issues you may encounter.

Data Protection and Security

  • Data Encryption: We encrypt your data in transit to ensure its confidentiality and integrity.
  • Access Controls: We implement access controls to ensure that only authorized personnel have access to your data.
  • Data Retention: We retain your data for as long as necessary to provide you with our services and to comply with applicable laws.

Your Rights

  • Data Access: You have the right to access your data and request a copy of your chat history.
  • Data Correction: You have the right to correct any inaccuracies in your data.
  • Data Deletion: You have the right to request deletion of your data, including your chat history.
  • Withdrawal of Consent: You have the right to withdraw your consent to our collection, use, and sharing of your data.

Compliance with Data Protection Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We ensure that our data processing practices are fair, transparent, and secure.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting an updated version of this policy on our website and in our app.

Contact Us

If you have any questions or concerns about our privacy policy, please don't hesitate to contact us at iatharvkulkarni@gmail.com.

By using our app, you consent to our collection, use, and sharing of your data as described in this privacy policy.

GDPR Compliance

As Snap Doc & Ask is a global app, we comply with the GDPR, which applies to the processing of personal data of individuals in the European Union. We ensure that our data processing practices are fair, transparent, and secure, and that we comply with the GDPR's principles of data protection by design and by default.

Specifically, we:

  • Implement data protection by design and by default
  • Conduct data protection impact assessments
  • Ensure data minimization and data accuracy
  • Provide transparent information, communication, and modalities for the exercise of the rights of the data subject
  • Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk

By complying with the GDPR, we ensure that our app is secure, transparent, and respectful of users' privacy.